20 [UPDATED] PHONE Interview Questions and Answers

Do you have any questions?

Good answer: An unequivocal ‘Yes’. For some ideas on potential questions

Wrong answer: ‘Um… No?’, ‘Pass’.


Questions to ask employers on a phone interview:

– What are the day-to-day responsibilities of this job?
– How will my leadership responsibilities and performance be measured? By whom?
– Who will review my performance? How often?
– What is the company’s plan for the next five years, and how does this department fit in?
– Could you describe your company’s management style and the type of employee who fits well within it?
– Who is the company’s competition? What are the company’s strengths and weaknesses compared to its competition?
– What is the company’s policy on providing education, workshops, and training so employees can keep up their skills or acquire new ones?
– Etc.

Questions Not to ask on a phone interview:

– Will I have to work overtime?
– Are the working hours flexible?
– Can I work from home?
– Does this job require that I pass a Drug and Background check?
– How much does this position pay?
– What type of health insurance does the company offer?
– Is there public transportation in the company’s area?
– How many weeks of vacation time/ sick time do you offer?
Article by, Quality Over Quantity
Article courtesy of the Recruiting Blogswap, a content exchange service sponsored by CollegeRecruiter.com, a leading site for college students looking for internships and recent graduates searching entry-level jobs and other career opportunities.

Will you relocate?

Often is among the common job interview questions...even if you are interviewing for a local job that does not require relocation.

But why?

Because employers prefer to hire people who are promotable to the next level...which might eventually involve a relocation.

So before you reply, think about your answer to this interview question in 2 ways...short term and long term.

You may have good reasons why you can't relocate today...

  • Child in high school
  • Your spouse has a career
  • You are caring for an elderly parent
  • Family or personal health issues
  • Love where you live and don't want to move

But do you really know how you'll feel about relocation in 3-5 years?

Below are 3 true stories that illustrate some unique relocation circumstances. After these stories is a wise strategy for handling the relocation question.

True Story 1: Are You Flexible and Promotable? 
Early in my career with Fleetwood, their growth was very robust. They had 25+ manufacturing plants across the US and their headquarters was in Riverside, California.

New plants were opening almost every year and other plants were expanding. (Oh, how we all long for those days!) Fleetwood had a strict policy of promoting from within.

At this time, lots of people were being offered promotions, but despite a lucrative compensation plan, many people turned down these promotions because they did not want to relocate.

It soon became apparent to Fleetwood executives that their growth would be hindered if people refused to relocate.

Soon, a policy came down from on high that no senior staff would be hired unless they were promotable, and they agreed to relocate in the future.

All senior staff candidates were recruited locally. Fleetwood did not advertise that applicants must be willing to relocate because they wanted to make sure all applicants were sincere about future relocation.

So, they added the relocation question to their top 10 common job interview questions. Every candidate was asked whether or not they would relocate.

Unknown to them, this was a MUST HAVE requirement.

True Story 2: Looking Out For Mom...But She Up and Moved!
Linda was a promising manager with a bright future. She was well educated and her career was on the rise.

Over the years she told company executives and numerous recruiters she would not relocate because she was watching over her elderly parents.

One day Linda's father passed away suddenly leaving behind her aging mother. This strengthened Linda's resolve to stay put to look after mom.

Two years later, her mother remarried and moved with her new husband to Virginia--600 miles away! Their entire family was stunned.

Not in a million years could they have seen this coming. Now Linda had nothing holding her to the area. But unfortunately, she had told scores of people, I'll never move.

True Story 3: The Relocation Flip-Flopper
A friend of mine told me last year that he wanted to ride out his career in Wisconsin, and eventually retire there. He and his wife had 3 grown children living there and they really enjoyed the culture of the upper Midwest.

I ran into them recently, and to my amazement, they told me they would be very open to relocating out West.

What happened?

Two of their children unexpectedly moved to the same city in Utah.

What salary are you Expectation for?

Good answer: A realistic, but non-specific salary bracket e.g. ‘I‘m looking for a starting salary somewhere between £25,000 and £30,000’.

Wrong answer: ‘I won’t lie to you, I don’t come cheap…’  

What were your main responsibilities in your last job?

Good answer: List a few of your main duties in a way that deviates from what you’ve already said on your CV. Position your answer to include what experience you have that makes you right for this position.

Wrong answer: ‘Well there was making the tea… and… um….’

What do you know about the company?

Right answer: A short overview of the company, any memorable dates (such as when they were founded), and a basic mission statement is a great start.

Wrong answer: ‘Not that much, if I’m honest. I just really need the job.’

Why are you leaving your current JOB?

Right answer: Something short, positive and relatively non-specific e.g. ‘I didn’t find the work challenging enough, and that’s what I really like about this position’. Always be prepared to give examples.

Wrong answer: ‘I’m not really allowed to talk about it, for legal reasons…’

What are your weaknesses?

You can safely—and honestly—say that your greatest weakness is finding time to stay current with all the new technology skills required in your work. This is a challenge for everyone, so you’re neither lying nor making yourself seem “less than.” Then you must be ready to end your answer with examples of how you’ve been proactive in combating this deficiency.

What are your strengths?

Whatever your particular strengths, you want to get these three points across:

  • You have the specific technical skills needed to do the job well.
  • You have a problem-prevention-and-solution mindset.
  • You are fully aware that the product of your work (that sale, that accounting report) in turn becomes part of someone else’s work. You understand your work is one small but important cog in the complex machinery that helps the company make money.

How many years experience do you have in --- ?

this is a close-ended question, give a direct answer and the only other thing you should add would be your proficiency with this particular skill. Just because you may have 5 years of experience with something doesn’t necessarily mean you are a master at that skill. Being as honest as possible will help eliminate the possibility of setting yourself up for failure.

Can you Tell me a little about yourself ?

Interviewers don’t want your life story; they want to know if meeting you would be a good use of their time. Answer with a brief work history showing how each job and project helped prepare you for this job. Then give a profile of the "professional you," showcasing your skills in a way that will have the interviewer mentally picturing you doing the same things for him.